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Major U.S. Insurers to Simplify and Speed Up Prior Authorization Process

Major US health insurers like CVS Health, UnitedHealthcare, and Cigna have committed to streamline prior authorization—a process that often delays patient care. Through standardized electronic submissions and real-time responses, these reforms aim to reduce administrative burdens and improve access for over 257 million individuals by 2027.

Major U.S. Insurers to Simplify and Speed Up Prior Authorization Process

Leading Insurers Commit to Streamlining Prior Authorizations

In a significant shift aimed at easing healthcare frustrations, prominent U.S. health insurance providers have pledged to accelerate and simplify the prior authorization process. This voluntary agreement targets one of the most criticized barriers in patient care access.

What Is Prior Authorization and Why Does It Matter?

Prior authorization requires healthcare providers to secure approval from a patient's insurance plan before administering certain treatments or services. While designed to ensure medical necessity and control costs, this process often leads to delays, denials, and increased administrative burdens for doctors and patients alike.

Which Insurers Are Involved and Who Benefits?

Health plans under major carriers including CVS Health, UnitedHealthcare, Cigna, and Blue Cross Blue Shield have committed to reforms. These changes will affect commercial plans as well as select Medicare and Medicaid policies, potentially improving care for more than 257 million Americans.

Key Steps to Streamline Care Approval

  • By early 2027, insurers will adopt a standardized system for submitting electronic prior authorization requests.
  • At least 80% of electronic requests supported by complete clinical documentation will receive real-time responses.
  • Plans will scale back the number of claim types requiring prior authorization by 2026.

These measures are designed to reduce paperwork burdens and speed up patient access to approved services, particularly benefiting doctors and hospitals that currently rely heavily on paper submissions.

Industry and Physician Perspectives

The initiative follows heightened scrutiny of insurance practices and reflects ongoing efforts by companies to enhance patient experience. Shawn Martin, CEO of the American Academy of Family Physicians, expressed optimism: "We look forward to collaborating with payers to ensure these efforts lead to meaningful and lasting improvements in patient care."

Aiming for a More Efficient Healthcare Landscape

With this collaborative approach, major insurers seek to alleviate common frustrations tied to prior authorizations, such as care delays and provider burnout. By embracing technology and reducing redundant requirements, the healthcare system moves closer to delivering timely, medically necessary care with less friction.

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